The people you care about will occasionally have conflicts with each other, and they’ll sometimes confide in you to get advice on how to handle them. There are three basic methods you can use to help people resolve their conflicts, and they all have their pros and cons depending on the situation.
Here are three effective ways to end any conflict, but remember that your relationship with the people involved could make some options better than others for certain situations.
You can read more about these techniques in this guide on how to end any conflict successfully.
1– Ask questions
Conflict is a part of life, but that doesn’t mean it has to be a bad thing. In fact, conflict can be a positive force if it’s handled correctly.
So how can you end any conflict, big or small?
1- First and foremost, ask questions. What exactly is the problem at hand? Who needs to be involved in solving this issue? How are both parties feeling about the situation? The more specific your question is, the more helpful it will be in resolving the issue.
2- Listen without judgment and offer opinions only when asked for them. It’s hard to fix a problem when one person is running their mouth while the other remains silent – after all, who knows what they’re thinking?
2– Listen more
In order to end a conflict, you first have to understand what the other person is saying. Listen attentively and without interruption. Not only will this help diffuse the situation, but it will also make the other person feel heard and valued.
Don’t judge: It’s straightforward to tell people that they’re wrong when they disagree with us, but we should try not to do that in favor of listening and understanding their perspective. Put yourself in their shoes: We are all human beings at the end of the day so no matter how much anger or frustration we’re feeling at the moment, taking a few moments to see things from another point of view can really change everything.
When we take a step back, there might be an alternative way to solve the problem rather than immediately starting an argument.
3– Write it out
Conflict is a normal part of life, but that doesn’t mean it has to be a negative experience. Here are three ways to end any conflict, so you can move on and live your best life.
A- If the other person does not want to compromise or work with you at all, then disengage from the situation by avoiding contact with them until they come around.
B- If the other person shows signs of willingness to compromise or work with you, then make sure they understand what needs to happen next. Ask them if they’re ready to go forward in a way that will allow both parties to feel satisfied.
Share the plan, ask for their input and tell them when you expect to hear back from them. Make sure they know how long they have before the deal expires. Let’s say someone agrees to pay $100 for something; you might say, I need an answer by Friday morning.
When following up with this person about whether or not he or she plans on following through with the agreement, keep it light-hearted yet firm: Hey! I’m just checking in!